Terms of Service

Price The prices of our catalog are indicated in Euros and Swiss francs, net amounts, VAT included.

Items covered by a guarantee are subject to the terms of the offer valid at the time of purchase. The guarantee takes effect on the date of delivery of the item, justified by the accompanying document (invoice) which we ask you to keep carefully. Not covered: damage due to poor maintenance, non-compliance with the operating instructions, or normal wear and tear.

Availability Our commitment to delivery is void in the event of failure or non-respect of the delays of supply from our own suppliers, and insofar as this unavailability is not attributable to RueDesSecrets.com. In case of unavailability of a product, we will inform you as soon as possible.

Payment terms Methods of payment: credit cards, Paypal

Delivery and transport The items available are sent by La Poste within 48 hours, except for items that are out of stock. NOTE: RueDesSecrets.com does not deliver any merchandise to a minor clientele or guardianship, unless written authorization of the parents or guardian.

Return or exchange of goods The items must be returned intact and complete in their original packaging (with the labels including their references), accompanied by the delivery note, within 7 days after receipt of your package. The costs of return shipping are at your expense. In the case of an exchange order, the shipping costs of your new order are offered to you.

Legal Warranty Check the condition of the goods delivered promptly to exclude obvious defects in material and workmanship, as well as shipping damage. In accordance with the law, you are obliged to inform us of any defect or anomaly affecting the goods delivered to enable us to remedy it.

Computing and Freedom All personal data will be considered confidential. The information necessary for the management of the order will be processed and may be communicated to associated companies in the context of the management of the order.